RETURN POLICY ON STOCK SUITS AND STORE ITEMS
TonySuits will accept returns for stock suits and store items with a restocking fee of $100 per box. Shipping cost back to TonySuits will be the customer's responsibility.
CUSTOM SUIT WARRANTY/RETURN POLICY
Every custom TonySuits product is manufactured at our Zephyrhills, Florida facility and is made-to-order with specific customer sizing and design. Due to this customization, there is a 35% restocking fee for any RETURN or REFUSAL to take possession of a product they ordered.
TonySuits has a 90 day fit warranty. This includes only items that are inconsistent with the original order as placed by the customer or dealer. Shipping will be included both ways for approved full warranties. Note: 90 days begins on the shipped date.
- Returns for alterations will begin at $60 and require an email approving return shipment. The email must include the suit serial number (located inside the inner pocket), photos (-with rig on) from all angles and a complete written description of the areas to address. Please print and include inside the shipment.
For products with fit issues, we will review and work with the customer/dealer on a case by case basis.
WARRANTY IS VOIDED WHEN:
- The suit is built to the measurements provided. In that case, replacement will be priced on a case by case basis.
- Unauthorized repairs (those not approved by TonySuits in advance) are done on the suit.
- Notification is received at TonySuits after 90 days from the ship date. These requests will be reviewed and resolved on a case by case basis.
- You choose NOT to follow the TonySuits maintenance and care instructions included with the original shipment.